About
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Senior Lecturer at Faculty of Applied Informatics – Tomas Bata University in Zlin
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ITIL Foundation Certificate holder
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Independent consultat in IT service management and computer security
Research focus
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ITIL tools
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IT Service management
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Multicriterial evaluation
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Security management
- Social engineering
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Physical security
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SW/HW audits
Current research
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Evaluation methodology for ITIL tools
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Agile approach in security
Published research
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Evaluation of Free and Open Source ITIL Tools
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Multicriterial Decision Making Approach in Incident Management
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Inovation and Optimalization of IT Processes in Specific Company
Contact
Phone: +420 576 035 306
E-mail: kralik@utb.cz